Often people are unaware of their entitlement to welfare benefits, so our aim is to give clear, concise and practical support to guide people though the process.
This is mainly done via a telephone advice line with office appointments to complete forms for those who require them.
To contact the DSWM Advice Line call: 01782 638300
In certain circumstances we may be able to offer a home visit but this is dependent upon resources.
If you are contacting us because you are appealing a PIP/DLA or ESA Decision. you must first write a letter to the address on your decision letter you received.
The letter you write is known as a Mandatory Reconsideration, in it you must write why you disagree with the decision, along with the letter we also suggest you send additional evidence in relation to your disability/condition to support your case.
If you have already submitted a Mandatory Reconsideration, and you still disagree with the decision then you will need to download an SSCS1 form or pick 1 up from our reception, you must then complete the SSCS1 form and submit it.
Below is a link to our guides of disability benefits which we regularly help people with.