Welfare Benefits Advice and Help
At Disability Solutions, we understand that navigating the welfare benefits system can feel confusing or overwhelming — especially for people living with disabilities or long‑term health conditions. It’s common to be unsure what financial support you may be entitled to, and you are not alone.
Our friendly, knowledgeable team is here to guide you step‑by‑step. We provide clear, practical, and supportive advice to help you feel confident and informed about your options.
Most of our support is offered over our telephone advice line, where we can answer questions and guide you through the benefits process. If you need help completing forms, we can arrange an office appointment and go through the paperwork together at a pace that suits you.
Appeals
If you've received a decision about PIP, DLA, or ESA that you disagree with, don’t worry — many people feel the same way, and support is available. Our team can help you understand what to do next.
The first step is requesting a Mandatory Reconsideration (MR). This means asking the Department for Work and Pensions (DWP) to look at your claim again. You can do this by writing to the address on your decision letter and explaining why you disagree with the decision. Include any additional medical information or evidence if you have it.
Prefer to use the official form? ➜ Download MR Form
If you’ve already completed a Mandatory Reconsideration but still disagree with the outcome, the next stage is to appeal to an independent Tribunal.
You will need to complete an SSCS1 Form: ➜ Download SSCS1 Form
Support With Appeals
Appealing a decision can feel stressful — especially when you’re already coping with the challenges of a disability or long‑term health condition. Our team is here to support you through every stage.
We can help with:
- Understanding your appeal options
- Communicating effectively with the Court
- Preparing a strong written submission after reviewing your evidence and tribunal bundle
- Providing representation at Tribunal where possible
Please note: before we can agree to represent anyone at Tribunal, we must first review their case. Don’t worry — this is standard procedure, and we will fully explain what we need when you contact us.
If you believe we can support you, we would love to hear from you. Our team will guide you with compassion, clarity, and confidence at every stage of the process.
Phone: 01782 638300 | Email:
If you’re a professional wishing to refer a patient or client who would benefit from our support, please complete our referral form: 
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