Welfare Benefits Advice and Help
Often people are unaware of their entitlement to welfare benefits, so our aim is to give clear, concise and practical support to guide people though the process.
This is mainly done via a telephone advice line with office appointments to complete forms for those who require them.
In certain circumstances, we may be able to offer a home visit but this is dependent upon resources.
Appeals
If you are contacting us to appeal a PIP/DLA or ESA decision, you should write a letter to the address on the decision letter you receive from DWP. This letter is called a Mandatory Reconsideration. Tell DWP why you disagree with their decision, and if you can, send any additional evidence about your disability or health condition to support your case.
If you need a Mandatory Reconsideration form, please click this link: MR Form
If you have already submitted a Mandatory Reconsideration and you still disagree with the decision, download, fill in and submit a form SSCS1: SSCS1
More help with an appeal
We understand that appealing a DWP decision about your benefits is stressful and confusing. We can help. If you need us to we can help you appeal benefit decisions, correspond with courts, help you to write your legal submission and provide you with legal representation at Tribunal. If you think we can help you, contact us.
Phone: 01782 638300 or email us
For professional services users who wish to refer a patient or client who needs our support, please fill in our referral form.