DSWM Bullet PointDisability Solutions West Midlands

Customer Charter


Our Service Aims

  • To empower you
  • To enable you
  • To support you
  • To advise you
  • To help you promote your independence and well-being

Our Promise to You

Our staff and volunteers will always treat you:

  • Fairly
  • With respect
  • With dignity
  • With courtesy

Our staff will always:

  • Work in your best interests
  • Be honest and accountable
  • Work reliably and with integrity

Happy with our service?

We always welcome feedback from our customers about their experience with Disability Solutions West Midlands.

Contact: Mandy Rollins (Chief Executive Officer)

Tel: 01782 667326
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