Working in partnership with
The Staffordshire Macmillan Welfare Benefits Service
The Staffordshire Macmillan Welfare Benefits Service provides free, confidential and impartial welfare benefits advice to people living with cancer, as well as their families and carers. Our aim is to reduce the financial worry a cancer diagnosis can bring, so you can focus on your health and wellbeing.
The financial impact of cancer
A cancer diagnosis can be one of the toughest challenges a person faces. Alongside the emotional and physical strain, many people experience unexpected financial pressures. These changes can be sudden and overwhelming, often occurring when support is needed the most.
Your income may decrease if you reduce your hours or stop working. At the same time, your everyday costs can increase, adding extra stress. Many people affected by cancer experience additional expenses such as:
- Specialist or higher‑cost foods
- Increased childcare needs
- Higher heating or energy bills
- Regular travel to appointments or treatment
- Additional care or support services
These challenges can feel daunting — but you are not alone. Our team is here to help you understand what financial support may be available and guide you through each step.
The Service Offers
- Advice on benefits you and your family may be entitled to, whether you are working or unable to work
- Guidance on how to claim benefits, with help completing forms if needed
- Advice and assistance with applying for one‑off Macmillan Grants (e.g. clothing, bedding, heating support, transport costs, or essential household items)
- Support with reconsiderations and appeals regarding benefit decisions
How to Access the Staffordshire Macmillan Welfare Benefits Service
You can contact us directly, or you can ask your specialist nurse or Macmillan Cancer Information Service to make a referral on your behalf.
Phone: 01782 667321 | Email: 
For professionals: To refer a patient or client, please complete our referral form: 