We're Hiring

Welfare Benefits Caseworkers: 2 posts

Macmillan Welfare Benefits Service, Staffordshire — Disability Solutions West Midlands

  • Starting salary: £26,936.00 (pro rata)
  • Hours: one post at 30 hrs/week, one post at 15 hrs/week
  • Hybrid — Disability Solutions HQ, Stoke-on-Trent & home-based

Make a real difference to people affected by cancer across Stoke-on-Trent and Staffordshire.

Disability Solutions West Midlands is looking for two experienced, compassionate Welfare Benefits Caseworkers (one 30 hours per week, one 15 hours per week) to join our respected Macmillan Welfare Benefits Service. In this vital role, you'll support people affected by cancer to navigate the welfare benefits system, helping them access the financial support, grants and services they're entitled to at one of the most challenging times of their lives.

This is a rare opportunity: thanks to our low staff turnover, roles like this don't come up often. Join a market-leading, progressive, and genuinely impactful disability charity that has been championing the rights and independence of disabled people for decades.

About you

You'll bring proven experience in welfare benefits advice, along with a strong, up-to-date working knowledge of the benefits system. Refresher training will be provided to help you hit the ground running. Above all, you'll share our values and our full commitment to the social model of disability.

We actively welcome applications from people with lived experience of disability, and we're proud to welcome applications from ex-military personnel.

What we offer

  • Competitive starting salary of £26,936.00 (pro rata)
  • Employer pension contribution
  • Enhanced Employee Assistance Programme
  • Agile, hybrid working — split your time between our HQ and home
  • A supportive, values-led team environment within a well-established charity

How to apply

Job Description & Person Specification
PDF document
Download the job description and person specification (PDF, opens in a new tab)
Request Application Pack

For a job description, person specification and application form, contact Mr D Lovatt: This email address is being protected from spambots. You need JavaScript enabled to view it., or download the documents above.

Please state on your application form which post you are applying for (30 hours or 15 hours per week), or whether you would consider either.

If you would like the application pack in another format, or need any adjustments at any stage of the recruitment process, please contact Mr D Lovatt at the email address above.

Completed application forms should be marked Private & Confidential and posted for the attention of Mandy Rollins at:

Disability Solutions HQ
North Staffordshire Medical Institute, Hartshill Rd, Hartshill,
Stoke-on-Trent, ST4 7NY

Or by email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Closing date
10am, Friday 30th October 2026
Interviews
Wednesday 4th November 2026
At Disability Solutions HQ