A Disability Solutions West Midlands service

Stoke-on-Trent Welfare Benefits Team

Living with a disability or long-term health condition can bring significant financial challenges. You may need to reduce your working hours, stop work completely, or pay for additional support such as help around the home, increased heating costs, mobility needs, or a specialised diet.

The Stoke-on-Trent Welfare Benefits Team offers a personalised, confidential advice service for disabled people, individuals with long-term health conditions, and their carers across Stoke-on-Trent. Our goal is simple: to ensure you receive the financial support you are entitled to.

How we can help

Benefit checks & applications

  • Carry out a full benefit check to confirm you're receiving the correct level of support.
  • Assist with benefit applications — from the initial paperwork through to appeal stages.

Support with appeals

  • Writing Mandatory Reconsiderations.
  • Submitting appeals (SSCS1 stage) and communicating with the courts.
  • Preparing detailed legal submissions with you.
  • Providing legal representation at Tribunal hearings.

Our commitment to honest advice

At Disability Solutions West Midlands, we're committed to supporting people with disabilities by providing clear, accurate, evidence-based and honest advice. At times, this means we may need to share a professional opinion that is disappointing or not in line with a client's hopes regarding their welfare benefit claim, as entitlement to disability benefits does require medical evidence and supporting evidence to help people reach the eligibility threshold as set out by the DWP. Where we consider that a claim or appeal is unlikely to succeed, we will explain our reasons clearly and respectfully, including whether alternative support may be more appropriate. Our aim is to provide honest, professional advice that enables clients to make informed decisions, while recognising that we cannot guarantee a particular outcome.

Refer someone to the team

Referral Form & Leaflet
Fillable on screen, or print and complete by hand
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Get in touch

01782 667333

Disability Solutions West Midlands
North Staffordshire Medical Institute, Hartshill Road, Hartshill,
Stoke-on-Trent, ST4 7NY
Main office: 01782 638300

Charity No. 1143929  ·  Company No. 7478199